Appalling service and dishonest. Three days before our visit to Aphrodite Hills golf and hotel we received an email from Golf Holidays Direct telling us our holiday was cancelled as the hotel has double booked. Alternatives were offered which were unsuitable to us and we requested a cash refund. This was agreed by the Sales Manager (Chris Coaker) but we were subsequently contacted by GHD accounts saying we could only have a voucher against a future booking. We simultaneously contacted Aphrodite Hills who emailed us to say that our reservation was still in place but GHD had not paid them.We had paid for our holiday in full in the timescales set by GHD and one wonders why they had not paid the hotel. We were able to recover our money from GHD using our credit card chargeback and have only been offered a token voucher (£250 off a future booking) in compensation for the loss of our holiday time in booking an alternative (we were already in Cyprus) . Given their deceitful behaviour in erroneously blaming the hotel we would never use them again and a voucher is useless to us!