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Luke
**Do not use this company** I placed a bulk order with I Just Love It on the 28th July 2015. I ordered, in total 21 personalised bowls with 16 personalised with different text to the remaining 5. My ordered arrived on 3rd July, a day earlier than I needed the bowls for gifts. However in the package was two bowls with the two different personalised texts, the other 19 bowls had not been created despite having paid an extortionate amount for these. The suppliers thought I wanted one of each personalised bowl. I called up and after a half an hour long battle with the customer service adviser I was hold that the remaining 19 would be with me by 12pm the following day latest. The next day came and the bowls arrived, minus three. I received an email early that morning saying that three had not been dispatched, they has broken our promise after sending an incorrect order the day before. Might I point out at this point no compensation had been offered. After opening the packages three of the bowls were cracked, at this point I was ready to give up. The deadline for the bowls to be dispatched was that afternoon and the company were now refusing to send three replacement bowls until two days time, a day after my deadline. My experience with this company is far from over, however at this point I can tell you that I will NEVER used this shoddy service again. Avoid at all costs and use alternative site.
9 years ago
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Gone Digging has a 2.3 average rating from 3 reviews

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