DREADFUL SERVICE, USE ANOTHER PROVIDER, AVOID I contacted Peoples Energy 10 days ago today regarding upgrading my meter for my Electric Vehicle. Firstly I was given the wrong information by Peoples Energy (as confirmed by UK Power Networks) and secondly I then had to advise Peoples Energy of what I needed to happen. With that they wanted me to pay £123 and come pence, which I did on the same phone call (this is now 7 days ago), I was told their maintenance company (Mangum) would contact me with the appointment time/day. 7 days on after chasing everyday at least once but mostly twice I still have no appointment and have raised two complaints. Not a simple call back as yet to rectify the issue. I am now leaving and going to Octupus energy where I read the customer service is far better and they may employ some people that can assist rather than just log calls. I will also be requesting my £123 back for a job which never even got booked! EXTREMELY FRUSTRATED AND WOULD RECCOMMNED AVOIDING! John Printy is dealing with my complaint but guess what, I'm hold again as we speak due to nothing being resolved now over two weeks on....shocking!!!! JUST AVOID AT ALL COSTS, IT'S NOT WORTH THE STRESS