Shameful company. Have been trying to switch away to B Gas for nearly 3 months. Every time BG made the switch request, Good Energy made up the same excuse to block it - that we owed them money. But we are in credit! And each time we called them for an explanation, some dumbtwit supervisor in the call centre confirmed there was NO reason for them to block the switch, simply asking BG to resubmit. And the merry-go-round continued. Now, BG is fed up and have withdrawn the generous tariff - which was our reason for switching. It's the Dickensian Circumlocution office with Good Energy. AVOID! (If I could give them zero stars, I would)