I like Good Energy because it's different to the other companies out there. I like that it sources all its electricity from renewable sources, and particularly like the way it supports small independent electricity generators around the country and buys power from them. As a customer, I've not had any issues, but I've noted on social media a few occasions when they've got things wrong. What I like about them is the way they will hold their hands up and admit this - and try to do something about it. I guess they can't please everyone all the time, but so far they've done a pretty good job for me.