We went onto the Gooddog site after the breeder near Dallas Tx let us know that we that her dog experienced a phantom pregnancy. I contacted the breeder from Gooddog (Botcherby Doodles) based out of Tennessee - they had the most adorable pups. I let them know right from the get go that even though their pups are available to go home on Dec 23, we would not be able to pick up till Jan 18. The breeder agreed to these terms and we spoke at length and they sent me a sample agreement that stated that I would need to pay a non refundable deposit of $300 and a final payment if $1,700 on picking up the pup. We agreed that they would drop off the puppy at the airport on Jan 18. I went online that same evening and made the payment. The payment included a $25 payment protection from gooddog for protecting the advance against the breeder backing out. I paid both these amounts in good faith. We were excited to bring the puppy home. The next morning Botcherby doodles called me and asked for a 50% payment on the puppy pick up date. This would also be non cancellable and they sent me a signed contract to this effect. Even though these were not the originally agreed upon terms, I agreed to pay them this amount. I called them back the following day to confirm travel information and to ensure that they would have all the travel documents ready for the pup to board the plane (the airlines have certain requirements). I had found a flight nanny who would fly in from dallas and fly back with our pup. Botcherby doodles informed me that they would not be able to provide any further documentation from the vet. Im not sure how they expected me to bring the puppy home without this documentation. Considered that I had a large investment to lose at this point ($400+$850+airfare and nanny cost) we decided that it was too risky to move forward. I wrote to Botcherby doodles with all of this information and requested for a refund which they refused. I then contacted gooddog so they would make good on their promise of refunding my deposit if things went wrong with the breeder. The only reason for my backing out was because the breeder did not stick to their original contract terms and I stood to lose a lot of money. However, gooddog refused to acknowledge the issue and repeated several times that this was a non-refundable deposit and refused to refund the deposit that I had made less than 48 hours prior to cancellation. Do not bother paying them any additional fees beyond the actual deposit as they will not have your back. Proceed with caution.