Penn Station - 6302 Harrison Ave Cincinnati OH - Sandwich and fries were good as usual for this location. When I went to get my drink, there was no fizz in it. I reported this to personnel who kind of just looked at me. Went back to drink dispenser and tried other drinks...same thing. I reported it a second time, and they came out and checked it and went in the back to fix it. I asked that they let me know when it was fixed...that didn't happen. In the meantime my food arrived which I started to eat without my drink. I then went back and asked if it had been fixed and I was told yes. Went back to get the drink and everything was the same as before...no fizz. I threw away my drink cup, and ate my meal without a drink. So I had paid for a drink that I didn't get and it still isn't fixed. Personnel acted at least non responsive and actually a bit arrogant about the whole thing...there's plenty of other restaurants and even another Penn Station relatively close...I suppose I'll avoid this place for awhile.