Service is very good. Delivery is very fast. Unfortunately my husband ordered Moroccanoil repair shampoo and conditioner rather than volume set. Return for refund is very inconvenient. Not like other online companies, they prepared the return label and form for customers. With your company, I have to go online to find the information and print out the label myself. It happens to that my printer broken, I have to go to library to print it. Royal Mail link didn't work, then need email again, waiting for the response then go to library again then email again to inform you the tracking number required......