Worst customer service ever experienced. Ordered a product in the second week in January, nothing delivered by 24th. Cancelled product via email on 24th which ironically was confirmed by them that they would process and refund. Bizarrely the product turned up on 11th February. After cancelling with Gooseberry I ordered from an alternative supplier which was delivered with no fuss and before Gooseberry's product arrived!! Despite at least a dozen emails and about four messages left on the only tel number. I've even tried to email the director David Butler registered with companies house.