Terrible Customer Service and Unfair Policies - Avoid Gopuff! I had a truly frustrating experience with Gopuff and feel compelled to share it. I ordered some avocados, which, as everyone knows, ripen at home. I waited a couple of days before trying to use them, but they were completely spoiled when I did. When I reached out to their customer service, I was told they couldn’t offer me a refund or any compensation because more than 24 hours had passed since my order. This policy is ridiculous! How are you supposed to know if an avocado is bad without cutting it open? It ripens over time, and you can't tell from the outside. When I explained this to Gopuff, they gave me a generic, unhelpful response and refused to address my valid concerns. I even requested a refund, but they still won’t help. Their rigid 24-hour window for resolving issues with fresh items feels like an excuse to avoid taking responsibility. It’s bad enough that they delivered poor-quality produce, but their dismissive attitude toward customers makes it even worse. I won’t be using Gopuff again, and I’d strongly advise others to be cautious when ordering anything fresh from them. Save yourself the hassle—there are better options out there!