It’s all about business and the relationship. Go Talk has embraced me from the start with any issues or concerns, and made me feel valued as a customer. Matt is the best, his service and making you feel you “matter” is a key to a smaller carrier. Everything you need from the big guys, but the service and relationship to go with it. Plus, who gives you a free VPN for all platforms with a wireless plan? None. Well, except Go Talk! Same phone service as the big guys, better customer service, and perks that make it even better. Go Talk has won all of my business. Give them a chance, I think they will win yours too :)