After receiving a counterfeit claim from Amazon, I did everything I could and submitted whatever invoices I have, provided supplier details, and even did a video interview....only to be hit with a suspension under Amazon’s Unsuitable Goods Investigation Policy. Despite procuring authentic products from authorized suppliers, Amazon’s decision seemed final. After months of going back and forth with no success, a colleague referred me to Jerome Basilio and Maricris Elic. From the first consultation, it became clear I had been approaching my case all wrong. My account was reinstated just a day ago, and now I can get my funds back. When they said they are the best at what they do..now I understand why. Seasoned vets that approach cases as if it's a rubix cube. We will be doing a lot of business with this company.