DONT DO IT!! THEY ARE SCAMMERS! Read all the latest reviews!! All the same and happened to me! Sent them an immaculate iPhone XR, after over 2 weeks of chasing they came back with a revised quote of over £100 less claiming "battery issues" (hmmmm I see a common theme) never had a problem with the battery! and claims of deep scratches to the screen! I sent photos of my immaculate device on postage, they the replied saying actually the scratches are on the back glass... also a lie! so I sent the pictures of the back of the phone (immaculate) and no reply! Still waiting for my phone to be returned! AVOID THIS SCAM!!