If I could give zero stars I would If I could give zero stars I would This company is a scam - AVOID they sales tactic is to offer a high price & then significantly lower the price based on damaging the device I sent a mint condition iPhone 12 and they offered £150 lower based on it be a “B” condition due to perceived damage I reluctantly had to accept as I was concerned they would actually damage the device intentionally and/or never actually send me the device back. In addition they look 36 hours to pay me the money at the lower valuation despite multiple phone calls & emails, and having confirmed my bank details over 5 times. I would NEVER use their service again and will actively alert others to avoid their service. “OG exclusives London” finally made a payment but I am frankly so annoyed at this entire process I will never use Grade Mobiles again, 100% AVOID THIS COMPANY