Can’t recommend GRADE Mobile highly enough: good product, good price, and tremendous customer service! My initial purchase wasn’t exactly as I was hoping for so I emailed to say I had reservations about the phone. They replied immediately and their attitude was “don’t worry, we’ll sort out the problem”. The returns process was very straightforward but I got a bit stuck when I tried to order another phone to replace the one I’d sent back. I rang the company and spoke to Shannon, who couldn’t have been more helpful. She was so willing, kind and courteous – and infinitely patient. The replacement phone arrived less than 24 hours later and I’m really happy with it. Thank you so much, Grade Mobile, and Shannon - you’re a great ambassador for your firm!