I bought my refurbished mobile phone from GRADE last autumn and was delighted with the product, price and above all, service. Last December when my daughter's phone was damaged beyond repair I had no hesitation about buying her a replacement from GRADE. She is equally pleased with her phone so now we are two very happy customers. Thank you, GRADE, for good communication and speedy response when I've had a query: your staff have been unfailingly courteous and helpful. Delivery times, prices: also excellent. We both have phones we're really pleased with and I have no hesitation about recommending your company.