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Sam
I bought some paint and the paint I received looked vastly different to the one on the website. So I painted some on a piece of white paper and sent photo's of how different the paint looked when dry compared to all the pictures on their website, but because the wet paint looked similar to the original (in the tin, not dry on the walls) they said that was the correct paint, but who sells paint by the colour of the paint wet!? And who buys paint based by the colour of the product wet? The colour was grey-blue on the site (images of painted dry walls) and beige-cream when dry in reality. I have opened a Paypal case to try and get my money back as they have ignored the difference in colour (referring only to the paint wet in the tin) and have not offered a refund even though the paint is unused and it was requested. Customer services are unhelpful and don't seem to care.
4 years ago
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Graham & Brown has a 4.2 average rating from 352 reviews

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