This company is a scam and all their items are cheap and totally different to what they send. I ordered a blender 40 quid once it arrived it looked totally different to what was advertised on the site, it actually looked like it was used, damaged and not worth the price. 1. This item was a completely different blender, different handle, color shape and appearance even size 2. the box and the instruction are in Chinese so being English I cannot read it and it was not advertised like that. 3. It has a 2 pin plug which is useless because in the uk we use 3 plug sockets and this was not advertised. 4. The blender is faulty, actually felt like it was a plastic toy blender. As a company you should be ashamed of your self, falsely advertising something, sending cheap, used,useless, rubbish, dangerous produts. I spend this amount money for this? And to add insult you tried to send a partial refund of 16 pounds .. i want my money back.. trust and belive that i am making it known what kind of service you run.. i have open a case and will be making them aware of your con services.