Grandpa greens used to be a place you could get tea & coffee whilst you were walking your dog on the canal, although I appreciate that it’s done well to expand, it clearly has nothing to do with the quality of the coffee or service. Today I simply asked for one decaf Americano with cold milk; what could go wrong? Before we even got to order that particular coffee we had already queued at the new shack for coffee and a tea for 5 minutes only to be told they didn’t serve take away hot drinks there. We then stood and queued at the original shack when after 5 minutes we were told we couldn’t queue there, we had to walk up the canal through the car park down the hill to queue behind 1 lady. Once it got to our turn the girl was radioed that we could go down to get our two takeaway hot drinks (yes, radioed). Once ordered, the drinks took around 15 minutes to be made. My decaf Americana looked more like a very weak latte with no froth & tasted weak watery & was scolding . I went back and asked the girl, could she do me another as it tasted of water and it was scolding, could you just do me half a cup so there is more flavour. Got my second cup and looked and tasted exactly the same, £2.50 for scolded water. It’s such a shame because it’s beautiful up there. If you’re gonna be charged £2.50 for a brew then at least send your staff on a barista course and research some nice coffee to sell to your loyal customers. And if your going to employ little kids for cheap labour, train them to be polite and teach them some customer service skills. Customer is king remember. Probably won’t return unfortunately as I hate bad service and rubbish coffee. You ruined a lovely little shack cafe.