This company only offers curb side delivery, so I paid £40 for the delivery for the grass to be dumped in my front garden. After dragging the grass upstairs and spending hours preparing the area it was clear that they'd sent me two completely separate pieces of grass. One was very dark and cheap looking. There is no phone number to call the customer service team so I had to speak to someone via chat, which was frustrating. I have had to drag the now unrolled huge piece of grass through my house and have to wait over a week to get something that I didn't order collected and will have to wait even longer for the refund. Terrible product, terrible customer service. Avoid!