Once Id found the top soil we were looking for I also purchased some new turf too for our garden. It would of been 5* and the communication was brilliant too via email. BUT once having the soil delivered last Friday, we unravelled the grass to find bits of moss in there, very long grass indeed and it was the colour brown as well as a murky green!! So so dry too. Felt like it had been rolled up for days. The cut of it was all over the place. Fortunately we ordered a tad more than what we needed.. 20 rolls or so more- fortunately we did because there was a lot of wastage. We spent a small fortune with you and we bought the more expensive harder wearing grass.. We were just very disappointed with the overall product of the grass and have been nurturing it all week trying to bring it back to life and hoping we hadn't wasted our money. Fortunately we know a green keeper and he's been helping us with his invaluable experience of what we should do. We feel some sort of refund should be given back to us as this really wasn't acceptable. We just hope the grass improves or we'll have wasted our money and have to start again.