Two ton of gravel ordered and paid extra for Saturday delivery. I rang to confirm the order and the date it would be delivered. I returned home on Monday to find both bags left in the middle of our drive. This resulted in issues due to other expected deliveries that week which I then had to rearrange. When I rang the office the lady was very polite and appologetic but would only refund the difference between normal delivery and Saturday (£5), she explained that mistakes happen when they are busy!! No consideration was was taken into account re the hassles it caused me to re arrange other deliveries and having to leave a car on the road all week until we could shift it. We paid for Saturday delivery for a reason. The delivery driver paid no attention to the highlighted delivery instructions which stated to ring me before delivery so we could move cars around. I will go back to using more competant gravel and aggregate suppliers in the future instead of supporting independent local suppliers.