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RAY BESSANT
I was on holiday last week so payed an extra £5 to Graslands on top of the £10 delivery charge to choose the day of the 9th of September for delivery of my 2 bulk bags of gravel - whilst on holiday I received a phone call from the delivery driver on the 2nd of September (a week earlier than I had paid for) to say he'd dropped my bags off but had had to drive on to my lawn to get past my car and drop them next to my back gates as instructed. If the delivery had been on the day I paid for I would have been there and moved the car - if the driver had phoned me before dropping off instead of after I would have refused delivery and saved the damage.When I returned home not only were there deep ruts in my lawn - the concrete lawn edging was completely broken in two places - (this edging was to keep the gravel from moving over my lawn and drive after I laid it). So I paid extra money to have my day of choice ignored and to have my property damaged when my purchase was to improve it. I phoned and left a message complaining and have had no reply. I was planning to use Grasslands again to finish my drive but I would definitely not recommend - if I don't receive recompense for the damage I will be suing.
10 years ago
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Grasslands Turf has a 4.4 average rating from 552 reviews

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