The quality of the turf was much as expected although one role was poorer quality than the rest. However, altogether four roles were damaged, probably by the deliverer. The first delivery arrived while I was out but my wife was at home. The delivery driver emphasised on a number of occasions that we had only paid for kerb side delivery (we have a long gravel drive) but then proceeded to have difficulty off loading the pallet onto the kerb. In the end about half of the roles were unloaded and stacked by hand, with the help of my 60 year old wife !!! We changed our plans when we started laying the turf and had to order some more. I decided to do this by phone and took the opportunity to tell the lady on the phone about the problem we had with the delivery and the damaged roles. Much to my surprise we didn't even get an apology ! So, the turf was OK but the service was well below par.