I was a customer of green star for approx two years. I paid by monthly direct debit and frequently took meter readings in order to keep up-to-date with how much I should pay. When I moved house I contacted Green star who told me that I owed over £2600.00. I immeditaly disputed this and was quite frankly shocked. When speaking with the representatives at Green Star, they are most helpful and can see that something is really amiss here and have forwarded my complaints upwards and created an investigation. As yet there has been no outcome although I have received a letter to inform me that they are looking into the situation and that I can contact the Ombudsman. To date I still receive destressing letters of demand from Green Star (athough the kind staff, do make notes on my file that I should not receive these. However I cant help but feel that this company is looking to hood wink people out ££££ - I for one have never missed a bill payment and find the whole situation most upsetting when I have done nothing wrong.