Absolutely awful company. Really poor communication and customer service.
They didn't inform me of a change of tariff and I ended up with a large debt. Due the way I was treated, I wanted to change to another company. Then, the troubled started.
When attempting to set up a DD to pay back money, they kept putting me on hold for no reason at all.
They took money out of my bank account, without consent.
When I eventually got through to set up payment plan, they agreed it but didn't confirm. Instead sent me one threatening letter after another.
As it stands, I am still being bullied by this company, whilst still trying to set up a payment plan with them!
Please, no one use them.
4 years ago
Green Star Energy UK has a
1.0
average rating
from
120
reviews
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