Complete criminals Complete criminals. How this is legal in this day and age is unbelievable. We are one house out of over one hundred who pay £45 a month to this cowboy outfit. On top of this we normally receive a couple of extra costs to pay for extra work throughout the year. When you look at the breakdown of the bill it is a complete joke. I know of people who are falling ill due to the stress caused by this company and how they work. We are completely tied in to them via our deeds and there seems no way out at the moment. I'd never buy a house linked to these ever again.