Don't waste your time and money with these people. This outfit is a rip-off and demonstratable incompetence. I needed a logo design done, paid in advance and sent VERY specific instructions on what I wanted. The "account manager" person, Jennifer Rogers, was evasive, slow in responding and kept sending the same rejected design back to me over and over again, ignoring pretty simple instructions, always with a non-excuse. After a month of this going in circles, it was apparent that they could not deliver what I had requested and had no intention of even attempting to follow instructions, so I asked for a refund. Been waiting two weeks, no response or refund as of yet.