I would urge anyone to avoid buying caravans from Greentrees. I am now proceeding with a legal claim as we had an alarming incident 3 months after purchasing the caravan.
Greentrees do a checklist (which is laughable) and insisted that our wheels were torqued to 130. On our second trip away in the caravan, the whole wheel flew off and got stuck under the caravan (thankfully or the whole caravan and car would have tipped). There is no way this could happen had the wheels been torqued correctly and resulted in a huge array of damage.
Along with other incorrect information on the checklist (spare tyre 13 years old - should have been changed at 7!), we are told verbally that the caravan was checked (nothing to back up the fact the caravan was checked more than once) and this failing is in fact our own fault (the tyre, I am also advised they don't need to replace as it is not a legal requirement - great if you do break down?!?).
Any mechanic will advise that the wheel could not fall off at such low mileage had the wheel been torqued correctly
Avoid for for your own safety and buy from a reputable company who can provide a PDI check which is accurate and countersigned by more than one person (most reputable companies offer video checks)
1 year ago
Greentrees CaravanStore Ltd has a
4.1
average rating
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252
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