We phoned ahead to ask for some advice because the front window had come out of our swift caravan and we were on holiday at the time and were travelling back home the following day. The chap said that we could go to the caravan dealer and we could get some advice on how to put the window back in. We then travelled 30 miles to the greentrees store only to be told by a receptionist that there was no one to help us or even give us advice on the easiest way to put the window back in. I left green trees caravan store very upset and let down. I did not expect to be treated like that. I would advise anyone who is thinking of going to Green Trees caravan shop for any reason is NOT to bother going because you will probably be treated like me.