We had an issue with our caravan while we were away in Scarborough, so we booked an appointment in anticipation that the problem would be sorted before our next trip out. We received a telephone call from Greentrees offering us an earlier appointment as they had a cancellation, needless to say that this was gratefully accepted. Upon arrival this morning I showed Becky the problem and she reassured me that the problem would be resolved to our satisfaction. A few hours later I received a call from Becky, who confirmed that the technician had inspected the issue and the job would entail a labour bill for one and a half hours, no parts being required. I accepted this and spoke with the technician who outlined what was required. I picked the caravan up at the agreed time and was shown the repair and was asked if I had any further questions. The service was first class and I have no hesitation in recommending Greentrees for any of their services. Well done to all concerned and thanks for completing the repair so promptly and efficiently.