I originally gave this company only a single star. The reason was I ordered a birthday card for my wife and I paid extra to have it sent as quickly as possible. A couple of weeks later I received an e-mail from this company asking me how I liked my card. I sent back a "nastygram" telling them what I thought about their company as I had not yet received the card. A couple of days later I received back an e-mail (not a "nastygram"). They advised they had sent the card out some time earlier. They asked me to confirm my mail address, etc. ---the mail address was correct. Why the card never arrived I will probably never know. I would normally have rated this company with five stars but they lost a star because they did not check nearly soon enough to ensure I had receive the card, especially when I had paid extra to have the card delivered as soon as possible. The card arrived today and the quality of the card was excellent.