This company delivers top notch customer service! My order had gotten lost in the USPS system, they took great care of me and resent the order immediately at no charge without hesitation. They were quick to respond to my email, very helpful, courteous and understanding. My card order was time sensitive and they did their best to ensure my reorder was sent out quickly. This is such a breath of fresh air from a business, especially given the current rough times in our country. I am a true believer in Greeting Card Universe! I love the selection of cards they offer, hard to find items perfect for unique situations.