Purchased Italian boots,comfort 10, fit 10, waterproof 10,delivery 10,very pleased don't pinch toes and use them a lot.Look good as well. Communication with GRS minus 10. Sent them an e-mail on their web site 6 weeks ago with 4 questions ???? Still awaiting an answer. Cheers!! Gavin, thanks for your comments and fair enough you seem to have replied to my original e-mail. If you read it I asked four questions and two were answered, replacing the sole wasn't nor was longevity. Constructively and for your info. I also purchased a heavier pair of boots from a competitor and they guarantee certain of their soles for 5000 miles, I will however consider you again when replacing other footwear because I think you have some good products. I'll give you 3 stars which I consider fair. Geoff