Avoid #GroupCON like the plague! I purchased a table and chairs listed as cast aluminium for £134.99. Groupon said it was worth £299.00 but the plastic set I received can be purchased for much less elsewhere. Requested a refund and waited in on four separate days before it was finally collected. Now, Groupon have typed ‘refunded’ and ‘order cancelled’ on their own website and are using that as an excuse to keep my money. Messaged ‘Lux’ a multitude of times who plays games and does nothing to help whatsoever. All I get back is repeated requests for my order number and postcode, then messages stating ‘it says refunded’ or ‘it states cancelled’. Groupon now has kept my money and I have nothing to show for it. No one, especially not ‘Lux’ - who seems to be the only person working on customer services and Facebook - will do anything at all about it. Will not be letting this drop! How dare Groupon treat customers like this! Avoid this ‘company’ like the plague!
3 years ago
Groupon has a
2.0
average rating
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