I haven't had an issue but I am totally dumbfounded by the recent reviews I have just read. Has anyone gone to BBB or the FTC about Groupon? I wanted to purchase some concert tickets but thought I'd check out the recent reviews first. I had bought tickets before but I did not get to use them so I can't really give a review. I did not ask for a refund as it clearly stated that there were "no refunds". I don't understand why people are complaining about this issue (refund policies are always in clear writing) and not backing it up with the assistance of aforementioned service companies. That is what they are there for.