Customer service is non-existent. The only channels open to customers is email or chat to outsourced scriptreading bots. They actively work to prevent customers from speaking to any actual employees or execs. They don't pay cashback owed from their Groupon+ program, and don't even respond to BBB complaints. This is a sinking ship that needs to die
Signed up for their new Groupon+ Dining Cashback program, made purchases and received confirmation they were recorded, however, the company hasn't paid a dime in cashback. Two weeks now I've gone back and forth with their outsourced scriptreading bots and copy and paste morons and still no resolution. They haven't a clue. They actively prevent customer from contacting actual company reps. There's no phone number to call. Just endless copied and pasted BS. Even BBB and Social Media complaints have gone unresponded to
11 months ago
Groupon has a
2.0
average rating
from
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