I have used Groupon only once in my life and that will be the last time. I used their services about 2 and 1/2 years ago when my Wife and I got married. Even though we are doing better financially now at the time we were really struggling as my wife moved to C. A. based on a job offer that was willing to pay for her real estate license that turned out to be totally B.S. and I was already living here. I was also in the middle of selling my consulting business and was supposed to be absorbed into the, much larger, purchaser. Well they just turned out to be thiefs and managed to use my contacts to push me and my 3 guys out of both the Airport and Gas station industry. We went from collectively making well over 200k a year and expecting 100k of liquid assets to making 15 to 17 an hour. We had both given up so much but were still happier than we had ever been. Well I saw a deal for one of those fancy salons for a cut, and color and shampoo for only ~30 dollars on a specific day. I tried to keep it a secret but ended up letting it slip(as always). She was so excited to have just a bit of normalcy in her life that she cried with joy the morning of. SO... We get there and the salon let's us know that Groupon put the wrong date and the deal was over. We ended up paying for it and I just went without cigarettes, lunch or my morning gas station coffee for a long while, it was completely worth it. I wasn't even really upset at this point, what was beyond engaging though is that it took Groupon over two weeks to refund the money to us, and after paying for that haircut we needed it, we were hurting. I explained this to Groupon and their response was to Lie by saying it should be back in a few days and on future calls they would blame it on our bank, which is pretty much a direct translation of corporate lemming speak for "f you, they don't pay me enough to care". I wasn't going to post a review until I saw how common this was