On 10/14 I purchased 2 tickets from Groupon for the spartan race in Central Florida for 12/7/24. After purchasing the tickets the online registration was not working, I tried calling and they do not have a working number so I emailed them. After 24 hours of silence I messaged them on Facebook and managed to get a response and after 2 hours of messaging they could not figure out the issue and promised to email me with a resolution. That resolution never came so day 3 now I am messaging them again and they are going in circles with the same trouble shooting from the day before. Eventually I give up because they stop responding and try to return the tickets on Groupon which promised a 3 day refund guarantee. Groupon which also doesn’t have a working day phone number says they have to reach out to Spartan race because these tickets are now not refundable per their policy even though they advertise there is and they reply an hour later that Spartan race verified their registration IS WORKING, I try again and it is of course not working. I had no choice but to dispute the charge with my credit card company. I will be filing a claim with the court if need be.