I bought a Groupon "local deal" for a store that's a national chain. By the time I tried to use it, I found it was only usable in 2 locations, 3,000 miles away from me. It's true the page I bought it from listed those two locations, showing them on a map, but I presumed the map was showing just that area for some reason, and any store in the chain would accept the Groupon. The Groupon page even included a link to the chain's website, which had a "find local store" option which listed stores near me. I wasted at least an hour of my time figuring out my coupon was useless after going to two local chains who didn't know anything about the Groupon, so didn't honor it. When I emailed Groupon about this, we went back and forth many times -- their first 3 or 4 replies did not refer to any specific details in my email at all, but just gave generic "we can't issue refunds" language. When someone did finally answer my specific question, they didn't acknowledge the misleading nature of the sales page, and didn't offer any explanation as to why I should have been shown a "local services" deal that was not usable in my area. They refuse to budge, I wasted my time and had to pay more for the services I needed because of that wasted time, and I still have a Groupon I cannot use. Be VERY CAREFUL when dealing with this company, they seem to have little regard for their customers. When even a small effort to make things right would have been appreciated, I got NOTHING.