I have used groupon frequently, but it wasn't until there was a problem that I realized what a TERRIBLE practice they have for solving an issue. I recently placed an order and they sent me the completely wrong item. All they could do was "refund" my money. I'm sorry, but that is unacceptable. When a multi-million dollar company makes a mistake, they should rectify the situation by sending the customer the correct item they ordered. They said I could go re-order the item "IF" it was still available. No, that is not ok. They made the mistake, they should be responsible for sending the item that was shown on my order. Very very very disappointed on how this company operates, what a horrid way to do business. Pictures below. ordered pink ones, this is what I received.