If there's one thing I really dislike it's deals that are not straight forward! I mean if you're offering 30% off excluding additional charges, just state it as that! Why put "up to 45% off" when upon calculating the entire purchase it costs almost the exact price the merchant is offering?!!! Please try to be straight forward so people know and can anticipate exactly what they are about to pay for and either back out or continue! I know it's a marketing gimmick to showcase a deal with this kind of play on words to attract sales, but it's needless and stupid as you seem to have a very large customer base that you cannot even handle directly anymore (hence the silly auto response customer care). Don't let greed keep you from getting that 100% review please!!!