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Anonymous
I ordered a T-shirt and and received 2 emails confirming my order I though the email had just been duplicated 3 days later I received 2 packages each contained 1 T-shirt both were identical T-shirts and I had been charged 2 separate transactions, I sent an email explaining the situation the reply said that the attachment had a return pre paid label I could print off which as I don,t have a printer, I then asked if they could pop a label in the post no was the reply I could ask a friend who might be generous with their paper to print me the label or I could go to the library and print it of myself, I have had an operation and going out is out of the question, just sending me a label that they could easily print of would be quicker than having to reply to the emails I have sent RUBBISH customer service. this was only my 2nd order with groupon, how many times have people's orders been duplicated and charged twice this was no fault of my own, I can't remember confirming 2 orders.
7 years ago
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Groupon has a 2.0 average rating from 1,151 reviews

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