Bought a Groupon for a Beauty salon service form my wife on her B'Day on 2nd of Nov and services are modified once arrive. wrong item purchased because lack of information for service ,so i call That beauty salon ask abut service i needed and said if you have group on they are busy but if you dont have groupon you are well come any time. so call Group on back on 6th of nov, ask for refund , which the denied as said you can gift this to someone , how can u gift BikiniWax to some other person. wrong item , there are different items available similar item name which confuse customer , at the end customer buy wrong service , i tried to resolve issue by calling them , they said no refund . totally unsatisfied experience. Previously as well same experience for nail and spa no appointment give to us at end we loose our money because you can not cancel and gropon eat you money. now beauty salon said you pay more if you need another service.