Ordered 3 identical items before X'mas 2017 from the Groupon (2 arrived in a pack). Their courier Hermes lost the 3rd identical item 3 times despite reordering. Groupon blamed Hermes for not delivering and on the 3rd occasion it was delivered 100's of miles away from my address. Hermes blamed Groupon for the wrong address, but when I inquired with Groupon they confirmed my correct address. Despite this, as a customer I was sent round without the item and I ordered the same from Amazon and received it promptly before Xmas. Neither Groupon or Hermes have taken responsibility! The CE's of both companies should be sacked for a pathetic service!!! I will writing to both companies and sending it to the press.