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Jean
After purchasing 3 memory foam mattresses online from Groupon for £210, I received more a week and when I contacted them about the other two I was told that they can give credit of £46 for the two and there is nothing else they can do. I am so distraught I feel like crying, why these large companies must always seek to rob working people. They don't even care, I keep calling and they either cut me off or just put me on hold for a long indefinitely. I will sue if I have to pay for this phone call, I have been holding for over 20 minutes now. So they gave me an email address to send my issues to which I did and received an automated response that they will get back to me within 24 hours. After 3 days or more I am still waiting, but I got a response to a previous email I sent to Groupon that they can now offer me £20. They finally contacted me and offered me £140 credit which I used plus £60 to re-purchase the missing items. The were not out delivery until 19th when I threatened that I want all of my £200, I received them on 23rd April. The delivery was another terrible experience.
6 years ago
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Groupon has a 2.0 average rating from 1,151 reviews

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