This was my first time buying from groupon. So disappointed. Very bad communication regarding delivery of my order. Order status updates on your website are delayed so my package was almost sent back without me knowing. Called customer service. One of the people on the phone was totally useless and did not know anything about status of my order. He keep saying don't worry it will be delivered to you by the deadline and it is still in transit. Actually at that point courier already tried to deliver 2 times! Further more when I have opened the packaging the product was cracked and repainted in several places. No wonder groupon doesn't have customer reviews on their website like other sellers! I'm in shock that such a big name provides such poor quality products and services! OMG! I think if simple sale was such a bad experience getting a refund must be nightmare:( Please beware when you are buying furniture from them! Cannot comment on other products but definitely not going to chance it.
6 years ago
Groupon has a
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average rating
from
1,151
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