NEVER USE GROUPON!!!! I ordered a mattress with them, thinking it would be great. It has been the most awful customer experience!! I ordered this on the 30th July, I was promised delivery within 7 days. Contacted them on the 7th day, to be told it would be delivered the next day. It was not delivered the next day and the tracking system was not updated. I contacted them via the live chat, for them to tell me the carrier had not updated the tracking system, they completely blamed the carrier for not delivering. So I demanded the carrier details to contact them myself as they could not be bothered to do it. Turns out, Groupon never even gave the carrier the mattress to deliver!!!! I asked for a manager to contact me urgently, still no contact made from the manager, apparently they cannot use phones, so I would have contact via email- STILL WAITING!!!! Ever since I have had nothing but excuses from Groupon. I have just contacted them AGAIN, and now they are just sending me automatic messages, instead of speaking personally to me. Telling me to wait another five days for a resolution!!! The customer service team is terrible, they are a bunch of robots with no care in the world about you or the amount of money you have spent, they are thieving scam artists! NEVER USE THEM, NO MATTER HOW GOOD THE DEAL IS!!!!!!! If I could give a 0 star, I would!!!