I received an email from Groupon advertising a deal for a restaurant, which has a location a few miles from my home. Groupon knows my zip code and regularly sends ads for local deals. I purchased the deal through it app. When I opened the Groupon, it showed the location on a map, which was not familiar. I discovered the restaurant was 40 miles away! The email ad does not show the location. When I called Groupon, I was told the restaurant did not give refunds and I would have to use it or lose it. I called the restaurant manager and he said it was not their policy to deny refunds, that it was Groupon’s refusal. Groupon Customer Service was no help whatsoever. They (more than one rep) would not acknowledge any responsibility for their error. I had to connect with the Groupon sales representative for the restaurant to get resolution and that only occurred because he’s buying the Groupon form me. So, don’t trust Groupon for pushing “local” deals out to you and know you have to fight back when they screw up. Update: After repeated attempts with documentation to support Groupon’s error, there was no recognition of error from Groupon. The useless Customer Service reps ended the email exchange with “I am not able to assist any further with your particular request and we consider this issue resolved.” Thank God the Local Flavor representative for to restaurant/deal stepped in and took care of it, personally, by purchasing the Groupon. This after the restaurant manager contacted him. So, Groupon App users beware. When Groupon messes up...you will be treated like the enemy when you contact them.