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Jayne McCloskey
I only put 1 because you don't no nil, I ordered a 5 piece rattan furniture set . when we assembled the furniture it had a number of faults. we got hold of the company involved and they said they had no stock so we should phone Groupon Upon phoning Groupon Customer Service several times AND GIVEN THE RUN AROUND WE WERE TOLD WE COULD HAVE A DIFFERENT SET . Then we were told replacement parts were being dispatched then we were told they didn't have the parts and they didn't have the other set. we we THEN TOLD IF keep the broken set we can have £20 of groupon credit. SO THEY WANTED ME TO PAY HUNDREDS OF ££££ FOR SOMTHING WHICH WAS BROKEN . They said we can have full refund but that will take time to enter our account but we have to take time off for them to pick up the broken set . the summer will be over by the time we get a refund . Its safe to say I will NEVER order from Groupon again and advise others who are thinking of using groupon to think again and use a reputable company who have a Customer Complaints service because groupon don't. groupons Customer Service Helplines don't have a clue what they are doing let alone the products they are selling. all they want is your money once they have got it they want to keep it.
5 years ago
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